Place an order
Starting an order takes one email or one phone call. We confirm exactly what you have, what you get back and what it costs before anything begins — there is no obligation and no payment until the work is agreed.
What to tell us
Email the list to CopyMyTapes@gmail.com or use our contact page and we will reply with a price. If you are not sure what a format is, send us a photo and we will identify it for you. If you would rather talk it through, call 0207 430 1811 and we will take the details down for you.
- Your name, phone number, email address and return address
- How many items and which formats (VHS, Hi8, MiniDV, cine reels, slides…)
- What you would like back — MP4 files, USB, hard drive or DVD
- Anything urgent, damaged or particularly precious
How we confirm the job
Once we know the formats and quantity we email you a price and an approximate turnaround, together with a booking form to complete and place in with your tapes. Nothing is started, and nothing needs to be sent, until you are happy with that quote.
Typical turnaround is 7-10 working days from the day your items arrive with us. If a job is larger, more complex or needs to hit a specific date, we tell you that at quote stage rather than afterwards.
Mixed collections are quoted as a single job, so there is no need to sort your box by format before you get in touch.
Payment
No deposit is needed for domestic jobs. We invoice via PayPal once your job is completed and before we return your copies, so you only pay for work that is already done. Your originals and your digital copies are posted back together once payment has been received.
Next steps
When your quote is agreed, see how to pack and send your tapes for what goes in the parcel and how to post it safely. For the wider picture — what happens from first contact through to your memories coming back — read what to do now.
Call 0207 430 1811 or email CopyMyTapes@gmail.com
Related pages
Contact us
Send us a message, call 0207 430 1811 or email CopyMyTapes@gmail.com. We usually reply the same working day.
Read moreHow to send your tapes
Once your quote is agreed, this is how to get your tapes to us safely. Pack them properly, put your completed booking form in the box, and send everything by an insured, tracked service.
Read moreWhat to do now?
Getting your tapes transferred is straightforward. Here is exactly what happens, from the first phone call to your memories coming back on a USB stick.
Read morePrice list
Guide prices for every service. Larger collections and mixed formats are quoted individually.
Read moreFree postage on tape transfers over £80
Spend more than £80 on a transfer and the return postage of your tapes and finished files is on us, anywhere in the UK.
Read moreFrequently asked questions
The questions we are asked most about transferring video tapes, cine film, photographs and audio to digital.
Read more