How to send your tapes
Once your quote is agreed, this is how to get your tapes to us safely. Pack them properly, put your completed booking form in the box, and send everything by an insured, tracked service.
What goes in the parcel
Keep the form inside the package rather than taped to the outside, so nothing gets separated from your information in transit. If you have not requested a booking form yet, start your order here and we will email one over with your quote.
- Your completed booking form, which we email to you once we know what you are sending
- Your name, return address, phone number and email on the form
- The number of items and formats you are sending
- Your required output — MP4 files / USB / hard drive / DVD
- Any notes: damaged tapes, order of transfer, a deadline to work to
- The tapes, reels, cards or photographs themselves
How to pack your tapes
Wrap each tape individually in bubble wrap and pack them snugly in a strong box so nothing rattles or shifts. Cine reels travel best flat in their tins; slides and photographs should go in a rigid wallet or box rather than loose.
Never post tapes loose in a jiffy bag — the shells crack. If a tape is already broken, send it exactly as it is and do not try to wind it back yourself; we will repair it here.
Posting and drop-off
Please contact us for the postal address before you send anything — full address details are confirmed once your booking is agreed. Call 0207 430 1811 or email us via the contact page.
For the full picture of what happens before and after your parcel arrives, read what to do now.
Call 0207 430 1811 or email CopyMyTapes@gmail.com
- We accept parcels from anywhere in the UK
- Use an insured, tracked service such as Royal Mail Special Delivery, or a tracked courier
- Drop-off at our London W1 office is available by arrangement
- Orders from the Republic of Ireland and elsewhere in Europe can be accepted by prior contact
Related pages
Place an order
Starting an order takes one email or one phone call. We confirm exactly what you have, what you get back and what it costs before anything begins - there is no obligation and no payment until the work is agreed.
Read moreWhat to do now?
Read more
Contact us
Send us a message, call 0207 430 1811 or email CopyMyTapes@gmail.com. We usually reply the same working day.
Read morePrice list
Guide prices for every service. Larger collections and mixed formats are quoted individually.
Read moreFree postage on tape transfers over £80
Spend more than £80 on a transfer and the return postage of your tapes and finished files is on us, anywhere in the UK.
Read moreFrequently asked questions
The questions we are asked most about transferring video tapes, cine film, photographs and audio to digital.
Read more